Privacy Policy

Introduction

The Capital Residence ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about users who visit our website, www.capitalresidencebn.com ("Website"), and how we use that information.

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

• Personal Information: We may collect personal information from you, such as your name, email address, phone number, and mailing address when you:

  • Contact us through a contact form or email.

  • Make a reservation.

  • Sign up for our newsletter.

  • Participate in a survey or promotion.

• Non-Personal Information: We may also collect non-personal information that does not directly identify you. This may include:

  • Information collected through cookies and other tracking technologies, such as your IP address, browsing history, and device information.   

  • Aggregated data such as usage statistics and demographics.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and improve our services, including processing your reservations and responding to your inquiries.   

• To send you marketing communications, such as newsletters and promotional offers, with your consent.

• To personalize your experience on our Website.

• To analyze how you use our Website to improve our content and services.

• To comply with legal and regulatory obligations.

Sharing Your Information

We may share your information with third-party service providers who help us operate our Website and provide services to you, such as booking systems, email marketing platforms, and data analytics providers. We will only share your information with these third-party service providers under strict contractual obligations that require them to protect your information and use it only for the purposes we have authorized.

We will not sell or rent your personal information to third parties. 

Your Choices 

You have choices regarding your information. You can: 

• Opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email we send you.   

• Access and update your personal information by contacting us.

Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any updates.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at reservations@capitalresidencebn.com or +673 222 0067.